• RUSSELL ATHLETIC DIVISION

    City
    Alexander City
    Country
    Tallapoosa
    Street Address
    P.O. BOX 272
    Number of Employees
    13644
    Contact Name
    John Ward
    Zip Code
    35011-0272
    Annual Sales
    1186263000
    State
    AL
    SIC Code
    2253
    Title
    Chairman of the Board
    Anonymous

    The most unprofessional place I've ever experienced.. The Mgr screaming at the salesman that was helping me infront of my child! I felt horrible for the salesman because he kept his cool out of respect for me and my kid. I can tell that he's new, because he was honest enough to tell me upfront and I didn't mind that . To make a long story short , I ended up walking out and purchase somewhere else because they pulled my first salesman and replaced with another that was so pushy, rude and just unprofessional! Who ever is in charge of this place needs to train your people. I understand it's a retail business but people are people and you still need to be kind to one another.. I will never purchase another car from this establishment, I will make sure to tell my family and friends the same thing. But I want you to know that the salesman who tried to help me was one of a kind, I will buy from him before anyone from with experience from your group.. I believe he's name is Elwood.. so whoever is reading this, if you want to buy a car from a Russel Westbrook dealer, ask for this salesman, no one else!

    34 weeks, 2 days and 23 hours
    Anonymous

    I will start by saying how I have been a loyal customer for over 10 years with this company and in those years I have made possibly one claim years ago. My most recent purchase thru their system was stolen from the front of my home not near or in a mailbox. I have a secured security gate two feet from my mailbox where packages can be passed thru the top securing them from any would be thieves. I have contacted the vendor, Russell Athletics as well as PayPal and provided both with video footage of the mail carrier leaving the package in plain site on a top step at 10PM. At 10:04PM some individual picks up the package left in front of my house and goes to the next house where a package was left and takes that package as well. Both PayPal and Russell Athletics disregarded what was explained and provided to them and told me they had a link from the vendor stating the package was delivered. Russell Athletics told me to complain to the post office and PayPal told me the inquiry was closed. Needless to say I will take my business elsewhere and tell anyone who will listen how horrible both of these companies are when it comes to customer service.

    46 weeks, 3 days and 17 hours
    Anonymous

    Larry

    Purchased a Pro10 fleece hoodie. Have not worn it a dozen times yet it is deteriorating before my eyes. First started with very small holes each and every day there are more. Now a large hole forming in the back. What the heck. It is the heavies sweatshirt I have owned and it is comfortable but just falling apart.

    2 years, 29 weeks and 1 day
    Anonymous

    Mudassar Ali

    Dear Sir/Madam, We introduce ourselves as leading manufacturers & Suppliers of high Quality Boxing & Martial Arts Equipment's. And Sports wears. We are dealing in above line of products since more than 68 years in whole Europe & Asia and supplied our products to stores & whole sellers, regularly since many years without any complaint, and our clients are entirely satisfied with our products quality, with best prices and delivery. We have a much capability to supply our products according to your demands of volume. Our major export related to European countries with regular agreements. Gray rocks aim to establish lifelong business association with our clients, according to their required specifications and instructions. Our products are manufactured under kind control of qualified technicians who well know how technically about Merchandises. So, be trust and buy with blind trust on gray rocks quality products which provided you guarantee, and easy to sell without any problem, with very reasonable prices. We will Looking Forward to see you soon. Kind Regards Operations Manager Mudassar Ali RIENO SPORTS Tell: 0092 - 3354 - (PHONE) Ph : 0092 - 3481 - 440988 E-mail : (EMAIL) Web: (URL)

    3 years, 2 days and 1 minute
    Anonymous

    retail customer 2

    Yes, in (PHONE) great athletic wear when I worked in an SEC football office; we work the 100% cotton, and even though some were made in Mexico, we never had issues, wore and laundered well. I have a sweatshirt that is now 26 years old,and it still looks great, except for wear on the cuffs, expected after that length of time! Now, all the athletic wear that I bought last year pill up like old well-worn sweaters after one laundering. Nope!

    Thread
    3 years, 1 week and 1 day
    Anonymous

    x

    Does anyone there ever answer the phone? (PHONE) just answers with a recording and hangs up immediately. Can someone please contact me?

    3 years, 11 weeks and 5 days
    Anonymous

    Retail Customer

    Great athletic sportswear in the 1990's when they had the 'Pro' 100% cotton line. Not crazy about their integration of 100% polyester into shirts , etc......they are too much like Under Armour now.

    3 years, 46 weeks and 4 days