• Sanyo Manufacturing Corp

    Title
    CEO
    City
    Forrest City
    Country
    St Francis
    Street Address
    3333 Sanyo Rd
    Number of Employees
    600
    Contact Name
    Naoki Nakamura
    Zip Code
    72335-9506
    Annual Sales
    568000000
    State
    AR
    SIC Code
    5099
    Anonymous

    JayJSelter at Yahoo dot com in Norfolk Virginia

    Buy Targus brand YSB external R/W drive.

    Rugged enough for sandbox (SWA).

    Amazon about 40 bucks.

    Thread
    13 weeks, 2 days and 4 hours
    Anonymous

    JayJSelter at Yahoo dot com in Norfolk Virginia.

    Buy LG.

    Never had a problem.

    Thread
    13 weeks, 2 days and 4 hours
    Anonymous

    Jay Selter at Yahoo dot com in Norfolk Virginia

    Lucky. Keep it. Newer stuff is flimsy.

    Thread
    13 weeks, 2 days and 4 hours
    Anonymous

    Joanne

    Does Sanyo currently make Rice Cooker's anymore?

    20 weeks, 9 hours and 9 minutes
    Anonymous

    Alexander Jones

    Sanyo is a joke, bought two of the same exact Blu-ray players one plays everything i put in it, the other only plays dvd, and doesnt paly blu-rays. I called customer service was told i would have to pay for servicing so asked to speak to a supervisor waited for and hour was told he was ready to take my call. but then customer service hung up on me after putting me back on hold for another 5 mins. Called back and was waiting in line for a rep, to pick up the phone for an hour. Hung up called back and lone behold the wait was magically cut down less then 10 seconds before rep had picked up phone. by this time im angry and had raised my voice to supervisor, supervisor told me thats my one warning not to yell at him like he makes the constitution that says freedom of speech besides when talking to a Customer service rep. Oh wait no there is no such law that protects them from a angry customer raising a voice but if i cuss then thats is a different situation. But i didnt cuss so i am with in my legal rights. what gives companies the right to impede on my federally protected laws. I dont care about company policy if its impedes my laws. Like i cant record them but they can record me, hello im In kansas and i have the right to a one party consent and i always consent. so screw your company policy our government thats includes the company in the U.S as Sanyo has this same government and that government laws say i can record without you telling i cant, so i will be taking my recording to my lawyer.

    32 weeks, 6 hours and 9 minutes
    Anonymous

    Dickson

    Dickson

    Unbelievable, I bought a sanyo refrigerator twenty years ago and has been running non stop, it's still running and never been repaired or serviced.

    34 weeks, 6 days and 7 hours
    Anonymous

    I have a simular problem.

    my tv was working just fine when i went to bed last night, I come down this morning turn on my tv go start my coffee & let my dog out..I was in my kitchen heard the womens voice coming from my tv so didnt think anything about it. until I let my dog in grabbed my coffee came in sat down and green screen on tv with sound, thought wtheck, so I restart my tv, now no picture, green screen nothing, just the sound with flashing red/green power light..I have tried several numbers and no answer..I have googled possible things wrong and watched some u-tube videos on sanyo tvs with simular issues..last one I believe is the "back light" is out and they said, like yours "DO NOT" carry that bulb anymore..so i am stuck now on disability no tv..it is only 3 yrs old as well 55" the power light is constantly blinking red/green, red/green..cant actually find what that means, besides the back light video closest to what is happening with mine..but would be nice to be able to actually speak to a human to find out what to do if anything..i have a sanyo in my gkids room 42", that i have had for about 10 yrs and so far so good, no issues..reason why i bout another sanyo..the small town i live in has no tv repair shops any longer, called geek squad at best buy after sitting on hold for 45 mins without anyone answering the line, I hung up..

    very frustrating to say the least..

    hope you get it all figured out, this is such a shame that a "highly brand name" has no support for their customers..

    Thread
    37 weeks, 3 days and 8 hours
    Anonymous

    Anonymous

    Customer service with Sanyo / Funai Company is the worst I've ever experienced. Their internal communication and record keeping with returned TV sets under warranty is horrible. I thought it might be an isolated case, but all I read here is story after story from people with similar experiences over several years. Apparently, Sanyo could care less about its reputation and customer relationships. So therefore, don't buy anything from this company. It doesn't seem to want to constructively address consumer complaints and stand behind its products..Their executive management should be both appalled and ashamed about this and take steps to change things. Question is will they?

    39 weeks, 16 hours and 8 minutes
    Anonymous

    Most worst customer service ever.

    46 weeks, 12 hours and 19 minutes
    Anonymous

    Keith Farrell-bey

    First of all my name is Keith Ferrell Bay I'm calling concern of a TV that been going out on me since June I called an October explain to them what's happening they gave me the ternative to send me a box and I'll Cinema TV back which is not working they unfortunately Chris knows you're Christina all the supervisorthey sent a box out several times which I'm disabled I can move around but I know one have sent me a box you think I would want to keep a broken TV in my home when you going to send me a new one they have gave me tracking numbers with them saying what I'm going to do with that I don't have the box but I have a reference number for you (PHONE) that's the reference number my number manufacturer number is FW 32019 f my serial number is m e for A-(PHONE) all my information is on that if you can call me back at your earliest advance I will appreciate it at (PHONE) I am so unhappy with sanyo I don't think I would ever in my life by another TV from you and if I can help it I will not allow anyone in my family also very unprofessional very poor support for customers it's just I don't believe it and listen to all the phone calls so you will know that I'm not playing

    46 weeks, 13 hours and 27 minutes
    Anonymous

    David Nunn

    Regardless of model or serial, they all do this, your DVD players quit working in the middle of a DVD. There should be a method of retrieving the DVD without power. If one has to go to a repair shop to get their DVD back, the charge for s $40.00 or more. There should be a way to open the disc door without turning on the power.

    48 weeks, 5 days and 16 hours
    Anonymous

    Donna

    They dont mail shipping labels either when they said they were. 3 weeks later still waitng. Never will buy a sanyo product again. Dvd players are junk

    Thread
    1 year, 31 weeks and 17 hours
    Anonymous

    Rob

    I bought a 65dpe34 and as soon as the warranty runs out the power inverter goes bad,,guess what,,can't even get it fixed because parts aren't available. I'm stuck with a 3 year old 65 inch TV that can't be fixed. Never buying Sanyo products ever again,, called Sanyo corporation and they send me to a contracted parts dealer that can't even get the parts ...

    1 year, 33 weeks and 2 days
    Anonymous

    Taken4aloop

    I AM AN UNSATISFIED CUSTOMER. I PURCHASED A 32' TV AND THE VOLUME IS STUCK ON 100. THE TV WAS BOUGHT AT ROSES AND I DID NOT KNOW IT WAS 3MONTHS OLD OR THAT IT WASNT NEW. WHY ON THIS EARTH WOULD YOU LET CUSTOMERS KEEP BUYING THESE TV'S AND KEEP GETTING SET UP. ITS NOT JUST BUYER BEWARE, ITS DISGUSTING, UNETHICAL AND IMMORAL BUSINESS SENSE. WHEN "YOU" PUT A PRODUCT OUT AND THE CUSTOMER BUYS IT, THEY EXPECT IT TO WORK! I THOT SANYO USE TO BE A NAME TO TRUST, NOT ANYMORE!!!

    1 year, 34 weeks and 1 day
    Anonymous

    LDA of Va.

    I purchased two Sanyo LED tv's in 2018 a few months apart, I opened them at different times. The first tv lost sound within a year of purchasing and using it. There was no reset button and I got nowhere online, or with technicians for the company. The second tv went out in 2019 in the month of Feb. 2019 with the same sound issues. I had only owned it for close to a year as well, I will never buy another thing in this life time made by Sanyo.These people have a number listed for the CEO and the phone only makes a busy sound when called no ring tone and no answer. Don't look for any assistant from techs either they are all recordings. I'm turning this situation over to the good Lord above, for he's the only one who can deal with evil people such as these. By the way I purchased my tv's from Walmart too, I will be a little weary of them as well. I will do research on my next set of tv's, by the way I purchased a 19in.Element tv around the same time, its still working and all I have to watch in real time, So for me Element is a better buy the those ragged Sanyo Sets. SO BUYERS PLEASE BEWARE.

    1 year, 36 weeks and 1 day
    Anonymous

    Pjay

    I purchased a tv from walmart 11/2017 and 11/2018 the screen has hone blue. No it seems after researching this is an on going problem wigh your tv's for a large amount of your customers, can you please give me the courtesy of a resolution, this is a very costly inconvince. Your attention in adressing my problem with your product would be aappreciated. Thank you, in advance

    1 year, 46 weeks and 6 days
    Anonymous

    juanrobledo63

    I have a SANYO tv and I am looking for the video card, that was damaged during a storm.

    my tv model isDP46848 AND THE S/N B(PHONE2)998. MU E-MAIL IS (EMAIL)

    1 year, 51 weeks and 3 days
    Anonymous

    Mark

    Sanyo TVs are junk. Period

    2 years, 19 weeks and 4 days
    Anonymous

    FS TX

    Bought a Sanyo 32-inch HGTV at Walmart. Picture is larger than screen - cuts off picture at sides, top and bottom. 'Quick start guide' doesn't describe all buttons on remote control to remedy this. Called Sanyo customer service but they were no help. Can't download owner's manual from website (even tho it says you can). Called Sanyo again asking for e-mailed owner's manual. Rep said would send but it never came. Perhaps most frustrating and maddening experience with a product. Zero customer service. Does anyone know how to fix this problem or tell me how to get an owner's manual?

    2 years, 22 weeks and 9 hours
    Anonymous

    Joseph clemons

    I just looked it up on the internet and it is permanently closed

    Thread
    2 years, 23 weeks and 8 hours
    Anonymous

    suzanneharper

    I purchased a TV from Walmart in Dec 2016 and by Sept 2017 it no long would come on. I called the warranty dept who told me that I needed to send it and that they would send me a box and that it would take about a week to get my TV back after it was repaired or replaced. I sent it in Oct and was told that it was going to be replaced and that it would be sent in a week. After 5 weeks I had not heard anything and I left my home in GA and went back to my home in FL. after Thanksgiving Holidays. On or around Dec 15th I got a call from FEDEX telling me there was delivery that needed to be signed for at my GA home. I called customer service and asked why I wasn't notified that the TV was shipping. They had no excuse. I had no one to sign for the TV and was told by customer service to have FEDEX send it back and that it would be sent to my home in Fl. I had it sent back and verified that it was received at the warehouse in Ohio.

    All that had to be done was to put a new label on the box and resend it. It is now May 29th and I have been told every week since December that they are waiting for a tracking number from upper management.

    The last email that I received in April from a supervisor in customer service again said they are waiting for a tracking number.

    My question is where is upper management? It has been six months since the TV was returned to Ohio and there is no excuse for this. If your not going to send me a new TV then cut me a check and I will go back to Walmart and buy another TV and I can assure you it won't be a Sanyo.

    2 years, 23 weeks and 13 hours
    Anonymous

    Al Campbell

    My name is Al Campbell. I have a problem with a television that i purchased from Wal Mart on or about November 26th of

    2017. I purchased a 40 inch Sanyo Tv from a Wal Mart store in Atlanta Texas. I did not open it until April 17th of 2018 because i have had 3 operations between that time until now. Also I have not been able to move around because of the

    nature of my operations and until recently i have had mobility issues. any how i opened the tv box and took out the contens

    i did not immediatly see anything wrong with the tv. I hooked it up and noticed that there were 2 cracks in the tv screen. I

    called into your customer service people and the 1st customer service guy told me that there was nothing that he could do and he gave me a number for a tv repair center that was an authorized sanyo repair center. the number that he gave me was out of service and was disconnected. i called again on May 3rd, and again the customer service agent informed me that there was nothing that he could do. I am very disappointed in your customer service people. I own **** inch sanyo tv and have had it for 3 years now and it has performed well. i know this is an unusual circumstance but i am very disappointed that there was no remedy for me. I will just throw the tv away never buy another sanyo product again. I am very dissatisfied with your company and will never buy any products by your corporation. I will always research any products that i may purchase in the future and make sure that it is now any of your subsidiary companies. My name is Al Campbell. My phone number is (PHONE), I don't expect any reply from you because if you are anything like your customer service, this e-mail will just be ignored.

    2 years, 26 weeks and 5 days
    Anonymous

    William

    Don't bother...they don't answer e-mails address. Here you go: sanyo-av.com

    Thread
    2 years, 27 weeks and 6 days
    Anonymous

    William

    After purchasing a Sanyo video/DVD recorder to transfer all my VCR tapes to disc my first obstacle was finding a friend to get it to operate in English from Spanish. Next I tried to copy a vcr tpe of my children when young to DVD. I purchased DVD-R and DVR-RW and all available DVDs with the extension of RW and /RW and + and minus R and RW. None will record. I sent an e-mail with no response to the printed sanyo-av.com on the instruction sheet. All attempts have failed reading " Disk error" "Cannot read this disk" I let the tape run, no result on all different types of DVDs. I ran all with "dubbing" and with the record button also failed. The DVD will play factory movie DVDs, but fails to record from VCR. After 55 minutes on the phone with a very noisy background call center for Sanyo and providing all requested information and testing per instructions from what I assumed may be a Filipino speaking female, she could offer no further assistance.

    2 years, 27 weeks and 6 days
    Anonymous

    MK Aus

    Does anyone have an email address for Sanyo Manufacturing Corp in Forrest City, AR? Plenty of unlisted or out of service phone numbers available on the internet but zero email addresses.

    3 years, 2 weeks and 5 days