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Shipt
CityBirminghamStreet Address17 20th St. N Suite 100PhoneAnonymous
Shipt seems they don't care about there clients because they don't respond to your email. I've reached out to the support team about a concern and they never respond.
3 weeks, 5 days and 16 hoursAnonymous
Your chat doctor es N.Y. send the
13 weeks, 2 days and 10 hoursAnonymous
Susan Halpern
13 weeks, 2 days and 12 hours
Your chat doctor es N.Y. send the message!Anonymous
I went through the hiring process and began shopping. I was enjoying the job and got great tips and good feedback from customers. After my first week my account got de activated with no explanation. I was asked to complete a training which I did however my account has not been reactivated. Shopper success doesn't reply to emails and when I call they told me they would get to it but couldn't say when. This company does not
13 weeks, 5 days and 11 hoursAnonymous
Rebecca Brooks
13 weeks, 5 days and 17 hours
I went through the hiring process and began shopping. I was enjoying the job and got great tips and good feedback from customers. After my first week my account got de activated with no explanation. I was asked to complete a training which I did however my account has not been reactivated. Shopper success doesn't reply to emails and when I call they told me they would get to it but couldn't say when. This company does not care about its employees who are also customers and talk to there customers so this is not good for your business. There are so many delivery companies out there but I guess Shipt doesn't think they need to be concerned. Treat your people like they matter, we're not disposable.Anonymous
I was a Shipt shopper that loved the flexibility, the customers, the pay. Then, i got deactivated after 1000 shops. I tried reaching out to shopper success team several times, to find out why, to no avail. Only automated reply.
13 weeks, 6 days and 19 hours
I take very good care of my customers, try to find substitutions and be on time.
I even offered to come back when I saw Sunday they had overAnonymous
No feedback
14 weeks, 7 hours and 38 minutes
I was a Shipt shopper that loved the flexibility, the customers, the pay. Then, i got deactivated after 1000 shops. I tried reaching out to shopper success team several times, to find out why, to no avail. Only automated reply.
I take very good care of my customers, try to find substitutions and be on time.
I even offered to come back when I saw Sunday they had over 100 orders that hadn't been claimed. Experience matters and I would bet there is a lot of turnover with these new shoppers.Anonymous
I put my personal information on the application they said I apply to many times unprofessional in all aspects of this matter your always hiring so n
18 weeks, 2 days and 20 hoursAnonymous
Elizabethjc635@ gmail.com
18 weeks, 3 days and 11 hours
I put my personal information on the application they said I apply to many times unprofessional in all aspects of this matter your always hiring so not rightAnonymous
Laura jordan
21 weeks, 5 days and 7 hours
More than half of your shipt shoppers at my Meijer store in Wyoming Michigan do not wear masks at all very disturbing I'm sure your guest would not be happy about not following safety guidelines and as someone in the store who sees them many times in a day they are setting a bad example endangering guest and myself at work by not being safe very sad to seeAnonymous
Albert freeman
26 weeks, 6 days and 12 hours
This company has to get their act together. More and more shipt shoppers are moving to instacart!!!
There are to many flaws with the orders, payment etc. Also, stop the supid childish video interview to sign people in!! I meet many many GOOD people who went to IC just because this stupid video thing. Maybe they werent right or else and bam..... you disqualifiy them. You have to be bussines like minded here. We have in shipt way to many felons and BAD people! How did they PASS you video interview?????
The bots are totally out of control in NASHVILLE, stealing orders with burner phones and other things. Do something!!!!! Please fix the system or more and more shoppers will go to IC.Anonymous
Watching the fools
27 weeks, 2 days and 13 hours
Just remember one word. INSTACART !!Anonymous
Robber by shipt employee
27 weeks, 3 days and 12 hours
Sure! lol ........take it from the shipt employee that charged her items to my card when I placed an order and have yet to see my money.Anonymous
Drb
27 weeks, 4 days and 4 hours
You are not managing the business effectively!!! Never enter a new market like Monterey and be completely unable to serve customers.Anonymous
Anoymous
28 weeks, 14 hours and 3 minutes
Thank you and i hope you will let us know about results of your call.
Target here offered free delivery of groceries because of the virus. They had Shipt do the free delivery. My credit card was charged for groceries that were never delivered. Then Shipt delivered 3 items that I had added to the cart later and charged them on Shipt delivery - making me a Shipt member, instead of the free Target delivery by Shipt. I have not been able to reach them by phone, email or chat for the third day nowAnonymous
I think they are price Gouging.. I will find out. EVERYTHING IS WAY OVER PRICED. LATELY
29 weeks, 4 days and 8 hoursAnonymous
A real louse company, tried to cancel my membership, impossible 5 phone calls, no answers in45 min. Online could not get through. Never ordered, did not work, but sure was charged membership. Will contact the BBB. Do not use shipt ever
29 weeks, 4 days and 11 hoursAnonymous
Rissle
29 weeks, 4 days and 14 hours
Tried to place order but could not check out and then page froze. Terrible website. Will not try again and will delete app!!Anonymous
Mark N
29 weeks, 6 days and 10 hours
very frustrated, can't get ahold of anyone and you erroneously signed us up...about to contact the atty genl!!Anonymous
Susy
29 weeks, 6 days and 11 hours
I'm been using Shipt for Target and I haven't had a problem. Yesterday I did an order for Publix Supermarket, and they over charged my card $24.13. I tried to call but it is impossible to be waiting one hours on the phone. Now I started a chat and I'm still waiting. Customer services is very bad. I will contact my credit card next and then if I have to reported to the Better Business Bureau. The shopper Adriana was excellent.Anonymous
JACKIE
29 weeks, 6 days and 14 hours
I am going through this write now, on phone last night for one hour and money not refunded and back on for another hour
RIDICULOUSAnonymous
Jeremy
29 weeks, 6 days and 14 hours
Worse service ever. Do not try!!! We tried it once and canceled and they just kept taking our money. We canceled again and still the same. So I go to call them and wait forever. So I thought to chat, it will be faster right? WRONG! It says you may wait UP TO 40 minutes. After a hour I gave up!!!! SPAM!!! SCAM!!! Do not try! Unless you like donating money for a greedy cause.Anonymous
LOIS
30 weeks, 3 days and 16 hours
I WANT TO CANCEL MY MEMBERSHIP, BUT ALL THAT COMES UP AND BLOCKS THE SCREEN IS A PICTURE OF THE SHOPPER WHO DELIVERED TO ME LAST WEEK. NOW, I CANNOT ORDER ANYTHING ELSE!Anonymous
Jones
30 weeks, 5 days and 11 hours
I was on hold for 2 1/2 hours to speak to my order that never came and I can't even get in touch with anyone to get a refund.Anonymous
Annoyed
30 weeks, 5 days and 12 hours
If shipt would stop declining the shipt cards then the shoppers would be able to process more.its rediculous that some are paying with their personal cards cuz their shipt cards are being declined.