• Spirit Airlines

    Map
    Spirit Airlines logo
    City
    Miramar
    Street Address
    2800 Executive Way
    Phone
    (954) 447-7920
    Number of Employees
    2580
    Contact Name
    B. Ben Baldanza
    Twitter ID
    @SpiritAirlines
    Fax
    (954) 447-7979
    Zip Code
    33025
    State
    FL
    Web
    http://www.spiritair.com
    Title
    President CEO and Director
     
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    Anonymous

    Mark

    Thanks for sharing your experience .

    Thread
    27 weeks, 2 days and 23 hours
    Anonymous

    Jenny

    Phone Number : ''1''507''296'-'6179'',I don't always give airlines a Yelp review. Heck, I've literally NEVER given an airlines Yelp review. But my experience on southwest on this quiet Thursday evening was first class. There were a number of reasons for this, but particularly because the flight attendant with short blonde hair, pretty, funny in a sarcastic way, and friendly was just awesome and I wish all flight attendants were like her.

    That is all, I hope her manager reads this and realizes she's the best and deserves a promotion.

    xoxo

    27 weeks, 3 days and 4 hours
    Anonymous

    James

    Phone: 1'('507') '296'-'6179', First time using Spirit Airlines for a long flight, and was quite impressed by the friendly staff, meals, and flight overall. Would recommend, especially for a nonstop flight. I've always appreciated this Airlines and have flown this airline frequently,. Consistently excellent in-flight service and attendants. I was scheduled to fly there to enjoy spring break with my family who live there, but the coronavirus caused me to postpone these plans. I had a non-refundable ticket but they helped me to upgrade ticked . The people are nice and always helpful. I would recommend to anyone.

    27 weeks, 3 days and 23 hours
    Anonymous

    Denise I was charged 65.00 at the gate for a bag the size of a book bag, not to say the gate agent was very authoritative. I paid so I could fly, and it was not worth it to get in a confrontation with a unprofessional person. A young lady in front of me, had to throw away her small purse away aftet she combined it with a duffle bag. I have called numerous times, but since you outsource work to South Africa, they don't understand to the point they took the wrong confirmation number, and I am now getting someone else flight information. I have been flying for years, and decided to try you out, I wi

    27 weeks, 4 days and 7 hours
    Anonymous

    ADenise I was charged 65.00 at the gate for a bag the size of a book bag, not to say the gate agent was very authoritative. I paid so I could fly, and it was not worth it to get in a confrontation with a unprofessional person. A young lady in front of me, had to throw away her small purse away aftet she combined it with a duffle bag. I have called numerous times, but since you outsource work to South Africa, they don't understand to the point they took the wrong confirmation number, and I am now getting someone else flight information. I have been flying for years, and decided to try you out, I will NEVER fly your airline again.

    27 weeks, 4 days and 14 hours
    Anonymous

    Have u called customer relations

    Thread
    27 weeks, 6 days and 55 minutes
    Anonymous

    The worst customer service ever! Spirit canceled our flight and we have been trying to get a refund for 2 months. They have told us 3 times that they are crediting our account and yet nothing, just on the phone with them for an hour and they hung up the phone!! We better be contacted by someone important or

    27 weeks, 6 days and 5 hours
    Anonymous

    Bob mclaughlin

    The worst customer service ever! Spirit canceled our flight and we have been trying to get a refund for 2 months. They have told us 3 times that they are crediting our account and yet nothing, just on the phone with them for an hour and they hung up the phone!! We better be contacted by someone important or we are getting a lawyer! Cristal and bob mclaughlin.

    27 weeks, 6 days and 17 hours
    Anonymous

    NIna Thomas

    I called and asked for a supervisor to get my flight booked that was canceled due to covid. They told me at the time that I would not have a raised fare and would be able to book round trip air fare at that very same rate for a year. He told me I was mis informed 3 times and then hung up the call. Customer service is what you are to be about. Please respond to me and i need to book a flight asap so it does not fill up. Please contact me ASAP.

    (EMAIL)

    28 weeks, 1 day and 1 hour
    Anonymous

    Mike

    Your company blows and getting in touch with any is impossible. Your air line agents are of no help. And have charged me an additional 200$ for a flight. Someone needs to reach out to me and have this squared away as i have called all the numbers given to me and none of your options lead to a service rep.

    29 weeks, 2 days and 23 hours
    Anonymous

    pread corona due to the over packing of planes! Had people sitting a half inch away from people! No social distances at all! Suppose to have middle seats open unless your family! Says all this stuff about all the precautions they take and they took none! Plane had no empty seats for social distance! They put everyones life and health at risk! Lost my luggage and when it did come in the sorry people at baggage office in Baltimore Maryland would not offer to help my sister with the six bags they lost and just sat on there lazy **** and watched her struggle to get them to car! Didn't offer to get cart or help when it was spirit fault in the first place saying that why we were going to send them to you! What so we could wait 3 more days without our daily medications!! We drove 2 hours to get our luggage back and had our meds everything in it and they thought we would let them mail them to us what so they could get lost again! This is just the beginning of the problem we had! This is the worst worst airline ever!! Don't fly spirit period!

    29 weeks, 3 days and 7 hours
    Anonymous

    Andrea Leach

    This is the worst airline to fly with! Spirit must want to spread corona due to the over packing of planes! Had people sitting a half inch away from people! No social distances at all! Suppose to have middle seats open unless your family! Says all this stuff about all the precautions they take and they took none! Plane had no empty seats for social distance! They put everyones life and health at risk! Lost my luggage and when it did come in the sorry people at baggage office in Baltimore Maryland would not offer to help my sister with the six bags they lost and just sat on there lazy **** and watched her struggle to get them to car! Didn't offer to get cart or help when it was spirit fault in the first place saying that why we were going to send them to you! What so we could wait 3 more days without our daily medications!! We drove 2 hours to get our luggage back and had our meds everything in it and they thought we would let them mail them to us what so they could get lost again! This is just the beginning of the problem we had! This is the worst worst airline ever!! Don't fly spirit period!

    29 weeks, 3 days and 14 hours
    Anonymous

    Terrible company to work for and to fly with. Wrongfully terminating an amazing, hard working and dedicated agent for no reason at all. Horrible!! I hope your company burns to the ground!

    29 weeks, 3 days and 17 hours
    Anonymous

    ors talks about their employees and often plan set ups to get them fired. There's one young one on days and none of the employees think highly of him. I'm glad I away from that place George is f

    29 weeks, 5 days and 7 hours
    Anonymous

    B. Ben Baldanza

    fraud

    29 weeks, 5 days and 20 hours
    Anonymous

    Theresa

    Against my better judgement booked with you for cheaper flight and then due to COVID had to cancel flight as I am at high risk due to medical challenges. Great you gave a credit to be used at a later date, but with COVID cases on the rise again we will not fly at ALL this year! For you not to give a credit due to that reason is simply bad business. Not to mention even in these times we have yet to speak with an agent and deal with texting which has gotten us nowhere throughout this entire process. We will never even entertain the thought of flying with you ever again and will pay higher fares with airlines that put the customer and their health above their bottom line. Next will be a letter correspondence to your corporate headquarters and you will be slammed on social media telling everyone we know not to fly with you. Hope it was worth it for you.

    30 weeks, 21 hours and 16 minutes
    Anonymous

    No period for refunds listed on Receipt, What up with that??.,, . , .

    32 weeks, 19 hours and 54 minutes
    Anonymous

    son, my daughter in-law purchase two airline ticket, for two minor children, the flight reservation was made for two minor children, atraveling campaigon, and baggage was paid for, the flight left,July,16,2020 from New Orleans La. to Cleveland, at departure time 11:50am arrival time 3:20pm, well we got children to the airport on time, the woman at reservation desk, said only one of the children was paid for a travel campaign, the ages are 13 Jarees Johnson, and 7 Jarianna Johnson,, My question to you is, can we just pay the difference? we not looking for a refund, but we still have to get the c

    32 weeks, 19 hours and 55 minutes
    Anonymous

    son, my daughter in-law purchase two airline ticket, for two minor children, the flight reservation was made for two minor children, atraveling campaigon, and baggage was paid for, the flight left,July,16,2020 from New Orleans La. to Cleveland, at departure time 11:50am arrival time 3:20pm, well we got children to the airport on time, the woman at reservation desk, said only one of the children was paid for a travel campaign, the ages are 13 Jarees Johnson, and 7 Jarianna Johnson,, My question to you is, can we just pay the difference? we not looking for a refund, but we still have to get the c

    32 weeks, 19 hours and 55 minutes
    Anonymous

    Pamela Johnson

    Hi, my name is Pamela Johnson, my daughter in-law purchase two airline ticket, for two minor children, the flight reservation was made for two minor children, atraveling campaigon, and baggage was paid for, the flight left,July,16,2020 from New Orleans La. to Cleveland, at departure time 11:50am arrival time 3:20pm, well we got children to the airport on time, the woman at reservation desk, said only one of the children was paid for a travel campaign, the ages are 13 Jarees Johnson, and 7 Jarianna Johnson,, My question to you is, can we just pay the difference? we not looking for a refund, but we still have to get the children back home to their parents, please contact me .

    32 weeks, 22 hours and 4 minutes
    Anonymous

    cate that place when supervisors talks about their employees and often plan set ups to get them fired. There's one young one on days and none of the employees think highly of him. I'm glad I away from that place George is for a buddy's system not a educated system who knows the importance of ethics in college. I went to college but those who never went get

    Thread
    32 weeks, 4 days and 7 hours
    Anonymous

    cate that place when supervisors talks about their employees and often plan set ups to get them fired. There's one young one on days and none of the employees think highly of him. I'm glad I away from that place George is for a buddy's system not a educated system who knows the importance of ethics in college. I went to college but those who never went get ,. . ,. , ,.

    Thread
    32 weeks, 4 days and 7 hours
    Anonymous

    cate that place when supervisors talks about their employees and often plan set ups to get them fired. There's one young one on days and none of the employees think highly of him. I'm glad I away from that place George is for a buddy's system not a educated system who knows the importance of ethics in college. I went to college but those who never went get ,. . ,. , ,.

    Thread
    32 weeks, 4 days and 7 hours
    Anonymous

    my wife and i except for a 2 year health issues in florida have been happy spirit club members , but with the virus florida is a no travel state so i would like you to give me a credit on my spit member ship cost with no experience date and do renew until we can safely fly to florida that we plan to do when it is safe . we will renew or membership again when we can start to go back to florida in the winter months

    thank you in advance dave campbell e mail (hidden) phone (hidden)

    waiting for your re

    33 weeks, 1 day and 6 hours
    Anonymous

    my wife and i except for a 2 year health issues in florida have been happy spirit club members , but with the virus florida is a no travel state so i would like you to give me a credit on my spit member ship cost with no experience date and do renew until we can safely fly to florida that we plan to do when it is safe . we will renew or membership again when we can start to go back to florida in the winter months

    thank you in advance dave campbell e mail (EMAIL) phone (PHONE)

    waiting for your response dave

    33 weeks, 2 days and 18 hours
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