• Taco Bell Corp.

    Street Address
    1 Glen Bell Way
    Number of Employees
    175000
    Contact Name
    Greg Creed
    Twitter ID
    Zip Code
    92618
    State
    CA
    Title
    President
    City
    Irvine
    Anonymous

    On 3 different trips to the taco bell drive thru on 422 in niles ohio. They are holding customers at the order speaker until there food is ready at the pick up window. I imagine this is because the want corporate to think they are getting there orders out in a timely manner when really customers are waiting 20 minutes for there orders. To give you a better picture of how they are doing this is you order. They ask you to hold on a minute. You wait 15mins for them to say is that everything then pull up and your order is handed out as soon as the window opens. In the mean while while your waiting at the speaker for them to complete your order other customers are **** at you like your the one holding up the line. When really the cashier is doing it to trick the timer.

    4 weeks, 5 days and 12 hours
    Anonymous

    I have noticed on visits to various Taco Bells in my area, Daytona Beach, FL that not enough drink options are offerred.
    I cannot have sugar or caffeine,so I try to order a diet Sprite or diet 7UP. Then I'm always told you do not have it, and they suggest Root Beer. While that is a better choice, it is not ideal. I am left with either ordering water or not getting anything to drink. PLEASE offer some alternatives for those that cannot have either caffeine or sugar.
    Thank You

    4 weeks, 6 days and 6 hours
    Josiah

    Thank you taco bell for having such a dedicated and passionate employee like Liz Lugardo. She shows everyone that there is an opportunity for a job at your corporation. I personally think she deserves a management position. My kids knows her very well to the point that when I pull up to the intercom and she hears my voice she knows exactly what my kids want. I thank you taco bell for having a fanamanal employee like her. Liz libby when available is always clean smelling like a breath of fresh air. EVERTHING is clean and detailed. Liz always TAKES her time to go check on every table and ask the correct questions. My family is always at HOME when we come to visit this TACO BELL.

    5 weeks, 1 day and 1 hour
    Anonymous

    Taco bell is one of my favorite places to get something quick. I am from the midwest and I would have to say there are 3 taco bells, one in paris Illinois one in Marshall Illinois and one in terre haute Indiana south on 41. Where to start, the taco bell in Marshall Illinois needs alot of help, especially mornings. The staff that work the morning shift needs someone to train them. I have noticed multiple times, the General manager will not step up to help his crew out. I have heard employees call him donte , " I need your help" or " customer needs help, can I see a manager" . My opinion is that if an employee needs assistance the management steps up. This taco bell is really lacking a strong leader as a GM. The paris Illinois taco bell, it is a disaster. Go through drive thru , order a barrito supreme and wait 15 minutes, that is so wrong. As soon as you get your food pull on through and find the employees outside the back door smoking, playing around, when in reality they could be in there doing their job, no wonder it takes so long to get product. Terre haute south highway 41 is dirty, takes 30 to 40 minutes inside when ordering regardless if it is one item or a family of 4. Management has no clue how to train there staff. Employees all over the place when they need to be in one location on their shift. When not doing anything they need to keep the dining area clean. I really think that corporate needs to sit down with regional managers, district managers and store managers and get these stores up to the way they should be ran.

    5 weeks, 1 day and 22 hours
    Anonymous

    Terry H

    We went to the Taco Bell located on 104th and western in Oklahoma City. It was the worst Taco Bell experience of my life and I'm 40. We were told the only way to get certain items on your menu is to order through the app! That's just ridiculous and a loss of money if you ask me. Now on to the food itself...disgusting. Not sure what they are doing but we threw out $25 worth of food. It's pretty sad when my teenage kids will not even eat it. The food tasted awful, it tasted sour or spoiled. it was slopped together and looked like it came out of the trash can. To top it off we called and asked to speak with a manager and again was disappointed because she could Care less about service and helping a customer. We most definitely won't be back to that location and if we end up sick with food poisoning will never enter any of your establishments again. Not that Taco Bell cares anyways.

    14 weeks, 2 days and 7 hours
    Anonymous

    Mike B

    Last 3 times going to taco bell on Manchester rd in Coventry ohio they say they have no meat or system is down or we have no cheese.this is getting old

    14 weeks, 2 days and 21 hours
    Anonymous

    Edwin

    Requiring we install your app to order some menu items is thoughtless and ill advised.

    You will loose aprox 15% to 20% of your impulse buyers like myself, accounting for a 3 to 4% in revenue.

    Stocks will drop and you'll loose market share.

    BAD MOVE !!!

    14 weeks, 3 days and 1 hour
    Anonymous

    Why Can't I order a quesarito?

    Why is it that you can now only order a quesarito through the app and not in person? This makes zero sense. I have ordered them in person before so why is it changed now? This is the dumbest thing ever.

    14 weeks, 3 days and 9 hours
    Anonymous

    No More Bean Tostados

    Yes, also a Vegan, Lactose option that Taco Bell has taken off their menu.

    Thread
    14 weeks, 4 days and 16 minutes
    Anonymous

    No More Bean Tostados

    I feel your pain, they also got rid of Bean Tostados. I am lactose intolerant and one of the only options not covered in cheese. Good luck

    Thread
    14 weeks, 4 days and 17 minutes
    Anonymous

    No More Bean Tostados

    Why have you taken Tostados off the menu. About 5 years ago you changed them, now you have totally taken them away. I am lactose intolerant and they are the one good and crunchy thing on your menu that is not covered in a cheese product. Also for vegans this is one of the few options. Please do not tell me about your bean burrito (mushy and taste less). You also removed the pintos and cheese and replaced it with black beans Yuck Yuck Yuck. Please bring them back or I will be forced to see how long it takes your employees to build a bean taco, lettuce, tomato, taco sauce and no cheese.

    14 weeks, 4 days and 20 minutes
    Anonymous

    I am upset

    I am so saddened by the loss of potatoes and of my other go-to menu items being taken off of the menu. I am no longer able to eat at taco bell. it was my same food, it gave me joy and was amazing. I would get it every day or multiple time a day and now it has been weeks without it... I am at a loss; trying to find alternatives. I have been going to moes instead but I really wish that you would just add the old menu items back.

    14 weeks, 4 days and 7 hours
    Anonymous

    Taco Bell on Forestdale Ave,In Forestdale, Ala. Needs new employees because the ones that are the could care less about the customers and their orders.Every time my family and I go the orders are never right, or they put just enough on taco ,burritos to see the ingredients or they leave them off stuff is cold or soggy and the inside looks uncleaned. Thank you. Hope you can do something about this matter.

    14 weeks, 4 days and 12 hours
    Anonymous

    Orlando L

    I drive an 45 minutes to goto taco bell. Any who. Wich ever group of people at corporate decided to take potatoes off the menu should step down an resign respectively. I have a lot of experience in fine dining. Ive never taking a staple off the menu. I'm disappointed in Taco Bell.

    14 weeks, 5 days and 2 hours
    Anonymous

    San Antonio Taco Bell needs to learn how to make a beef burrito you can call Corpus Christi Taco Bell and they will tell you how to do it

    14 weeks, 5 days and 8 hours
    Anonymous

    An American who wants Taco Bell back

    BRING BACK THE TACO BELL MENU!!!!!!!!!!!!!!!

    14 weeks, 5 days and 10 hours
    Anonymous

    Bakar(employee)

    Im here to lay a complaint on summerwood corp taco bell for not registrating my paycard for almost a month now and i have bills to pay also they gave me 2 paycards that do not work . all they do is lie and say they are going to help with the problem and they dont help.

    14 weeks, 5 days and 11 hours
    Anonymous

    Tacobell advocates for sexual harassment

    I am contacting the higher ups of Taco Bell in anyway that I can desperately looking for action to be taken. I am employed at the taco bell in granite coty off Engineer road. I have been consistently sexually, and verbally harassed by a co-worker named Kris. I have communicated to my managers numerous times, and even had to go home one night after Kris aggressively threatened to "beat my ass" . Rhonda, the general manager has made no effort to hold Kris responsible for his actions and has consistently scheduled me with him completely ignoring my plea for help. I am a 21 year old single mother, and I need my job. Im not sure what else to do at this point besides go to the police or the news because Rhonda the general manager is an advocate of sexual and verbal abuse/harrassment in the work environment and if this is who you choose to represent your company than you can expect the backlash of social media to rain hell on your company.

    14 weeks, 6 days and 2 hours
    Anonymous

    Kristol Evans

    I visited the store at 1910 Horner Blvd Sanford NC today. The shell for my mexican pizza was very stale so I returned it. While my refund was being processed, I noticed how dirty the kitchen was. I took a picture. There was food, grease and food containers all over the floor. The drive thru line was wrapped around the building to the street yet only one person making food while the two guys sat around talking. The shift manager was very polite.

    14 weeks, 6 days and 3 hours
    Anonymous

    Trb

    Bring back the fiesta potatoes

    14 weeks, 6 days and 4 hours
    Anonymous

    Peaton

    I just visited a Taco Bell located at 155 E Broad Street, Pataskala, Ohio - I was advised by the manager they are not required to wear a mask or gloves. Taco Bell advertises they take extra measure to keep their customers safe, but when 4 people working inside are not wearing mask and preparing food or wear gloves. We have visited other Taco Bells when giving the customer their food they have a tray to give to customer and puts the credit card machine out so the employee doesn't touch the credit.

    14 weeks, 6 days and 6 hours
    Anonymous

    Lori Adler

    I am extremely disappointed that you are getting rid of many menu items, especially good vegetarian options like the 7-layer burrito, cheesy fiesta potatoes, loaded potato griller, spicy tostada!! Living in an area that is saturated with a vegetarian/vegan population, I regularly order those items & so do many of my friends. I can guarantee you that I will not be going to Taco Bell as often as I usually do!! Please consider bringing some of those items back. Thank you.

    Note that the rating I gave at the bottom of this review is based on the time before the menu items were taken away.

    14 weeks, 6 days and 7 hours
    Anonymous

    CJohnson

    I recently went to the Taco Bell/KFC in Geneva Ave, San Francisco, CA (across from the Cow Palace). 2 employees had no masks on and every other employees were wearing them under their noses. As someone with pre-existing health issue and being SF with high Covid cases, I was shocked to see none of the employees following AcDC guidelines. Young ppl just don't care abt the Virus & they are super spreaders. I'll def never eat there again after so many years of being a customer. You need to get your employees to follow the health guidelines or I'll report to SF Dept of Health. Definitely scary until this Pandemic subsides. First time to get outside food and I have to witness terrible examples of ppl not taking Covid seriously!

    15 weeks, 7 hours and 52 minutes
    Anonymous

    Bonnie Beres

    It is a terrible idea to get rid of so many menu items, especially good vegetarian options like the 7-layer burrito, cheesy fiesta potatoes, loaded potato griller, spicy tostada!! I regularly order those items & so do many of my friends. I live in an area with a lot of vegetarians & none of us are happy about these menu items being gone :( I know that if I can't have a 7-layer burrito as an option, I'll probably not be going to Taco Bell as often as I usually do!! Please consider bringing some of those items back. Thank you.

    P.S. The rating I give at the bottom of this review is based on the time before the menu items were taken away.

    15 weeks, 14 hours and 7 minutes
    Anonymous

    Disappointed

    Deeply disappointed the 7 layer burrito and other vegetarian options are gone. My family is vegetarian and this is the one item we always order. This is a stupid decision that needs reversed immediately.

    15 weeks, 16 hours and 45 minutes