Town & Country Ford
My name is Kimberly Bostic I came into Town and Country in Louisville whom I have done business with since purchasing my focus and up to this point I have always received good service well I brought my car in for an oil changed and spark plugs changed with wiper blades the tech came too let me know I needed a gasket cause of an oil leak I told him go ahead and change it they finished brought my car up front and called my name I payed for my service and went to get in my car and realized they broke my door handle I told the lady she said it aint nothing she couldnt do anything about it because everyone had left I came back in to speak to the manager named Rick I came saying that its was time for it to break but what he could do was pay for the labor and I pay for the part I shouldnt have to pay for anything because the tech never said anything about the handle being broke I just want to let you know that this how they are conducting business with customer who feel that the dealership is the only place to take your car I will not ever do business with them ever again and yes they are a bunch of liars
July 18, 2019 in had a 10:30 appointment at town country Ford in Charlotte NC. I got there at 10:00 and check in. At at about 12:00 I walk outside to get some fresh air, at which time I noticed my vehicle sitting outside in the back lot. I went back inside to find out why my vehicle was out there. They told me the appointment time was just a check-in time. . At about 4:45 I was told they could not get the motor to fix my driver window. Basically about 51 hours and vechial still didn't get fix. I left there went to advance Auto they order the part and 3 hour later I had the right part. Not only did my window not get fix but my switch for my mirror doesn't work properly now.
Steven watts please contact me... terrible terrible service in evansville indiana (PHONE)
Steven my is Richard Offhand I would like gust a little of your time if you would have me a call at (PHONE) thank you Richard Oldham
My name is Richard W Oldham saying you and I'd like to ride it would be willing Town & Country Ford in Etown Kentucky my responses I would not buy a car from Town and Country if they give it to me because they are nothing but Liars thank you Richard W Oldham senior