• Town & Country Ford

    City
    Bessemer
    Country
    Jefferson
    Street Address
    P.O. BOX 1321
    Number of Employees
    155
    Contact Name
    Steven Watts
    Zip Code
    35021-1321
    Annual Sales
    109257279
    State
    AL
    SIC Code
    5511
    Title
    Chief Executive Officer
    Anonymous

    Kimberly Bostic

    My name is Kimberly Bostic I came into Town and Country in Louisville whom I have done business with since purchasing my focus and up to this point I have always received good service well I brought my car in for an oil changed and spark plugs changed with wiper blades the tech came too let me know I needed a gasket cause of an oil leak I told him go ahead and change it they finished brought my car up front and called my name I payed for my service and went to get in my car and realized they broke my door handle I told the lady she said it aint nothing she couldnt do anything about it because everyone had left I came back in to speak to the manager named Rick I came saying that its was time for it to break but what he could do was pay for the labor and I pay for the part I shouldnt have to pay for anything because the tech never said anything about the handle being broke I just want to let you know that this how they are conducting business with customer who feel that the dealership is the only place to take your car I will not ever do business with them ever again and yes they are a bunch of liars

    39 weeks, 1 day and 1 hour
    Anonymous

    Michael Williams

    July 18, 2019 in had a 10:30 appointment at town country Ford in Charlotte NC. I got there at 10:00 and check in. At at about 12:00 I walk outside to get some fresh air, at which time I noticed my vehicle sitting outside in the back lot. I went back inside to find out why my vehicle was out there. They told me the appointment time was just a check-in time. . At about 4:45 I was told they could not get the motor to fix my driver window. Basically about 51 hours and vechial still didn't get fix. I left there went to advance Auto they order the part and 3 hour later I had the right part. Not only did my window not get fix but my switch for my mirror doesn't work properly now.

    1 year, 17 weeks and 3 days
    Anonymous

    Traci byrne

    Steven watts please contact me... terrible terrible service in evansville indiana (PHONE)

    2 years, 31 weeks and 5 days
    Anonymous

    Steven my is Richard Offhand I would like gust a little of your time if you would have me a call at (PHONE) thank you Richard Oldham

    3 years, 28 weeks and 4 days
    Anonymous

    My name is Richard W Oldham saying you and I'd like to ride it would be willing Town & Country Ford in Etown Kentucky my responses I would not buy a car from Town and Country if they give it to me because they are nothing but Liars thank you Richard W Oldham senior

    3 years, 28 weeks and 4 days