• U.S. Bankcorp

    Street Address
    800 Nicollet Mall
    Number of Employees
    62529
    Contact Name
    Richard Davis
    Related Terms
    US Bank
    Zip Code
    55402
    State
    MN
    Title
    Chairman, President and CEO
    City
    Minneapolis
    Anonymous

    ed by covid 19. I left oregon in October because my grandmother became sick in California. My US Bank branch allowed my account to be over withdrawn over thirty times resulting in $500 in overwithdraft fees for $300 in credit. They have now closed account and sent it to collections telling me that there is nothing they can do unless I give them $500. I'm really disappointed that they could not reach out to me or put a stop to my automatic payments, that at the time was the least of my worries. I'm praying that someone will hear my cry for help, and give some j

    13 weeks, 4 days and 17 hours
    Anonymous

    Annie

    I had the same problem and they took like 900 dollars in fees that I had to pay. Before they would decline the payment but they let everything go through while I left to take care of things in Cali and didn't notice the overdrafts no notifications nothing until I came back. This is a shameful thing to do to take advantage of their customers during covid

    Thread
    13 weeks, 5 days and 4 hours
    Anonymous

    minal organization. I sent them my payment one week in advance. They deny receiving it. Numerous representatives, supervisors and managers told me bluntly that unless I open a checking account with their bank, payments cannot every be guaranteed to be processed in time to avoid late fees, even if the payment is submitted weeks in advance. It is sheer blackmail and

    17 weeks, 17 hours and 28 minutes
    Anonymous

    Paul Miller Shefford

    This bank is a criminal organization. I sent them my payment one week in advance. They deny receiving it. Numerous representatives, supervisors and managers told me bluntly that unless I open a checking account with their bank, payments cannot every be guaranteed to be processed in time to avoid late fees, even if the payment is submitted weeks in advance. It is sheer blackmail and extortion.

    17 weeks, 1 day and 8 hours
    Anonymous

    Steve

    This bank is very unusual. Trash for service and the keep your money after a deposit for unknown days .

    25 weeks, 13 hours and 53 minutes
    Anonymous

    Toby Leithe May

    I am another affected by covid 19. I left oregon in October because my grandmother became sick in California. My US Bank branch allowed my account to be over withdrawn over thirty times resulting in $500 in overwithdraft fees for $300 in credit. They have now closed account and sent it to collections telling me that there is nothing they can do unless I give them $500. I'm really disappointed that they could not reach out to me or put a stop to my automatic payments, that at the time was the least of my worries. I'm praying that someone will hear my cry for help, and give some justice to these hard times.

    26 weeks, 5 days and 3 hours
    Anonymous

    Gerry

    5 days ago for other post &still no money returned to me! A senior banker told me yesterday that she would call me today but of course she didnt call & money is not back into my acct as promised. At least my local banker called me back monday and put in the form for the correction which should have taken two days. But today is thursday and no correction.

    Thread
    26 weeks, 5 days and 4 hours
    Anonymous

    GERRY

    On 4/8 my bank statement showed that US Bank had debited the same check against my acct. twice. Once for the correct amount & once for the wrong amount . The picture for both debits was the same check! I called them on Monday 4/13 and they saw the mistake & said I would be credited back the wrong amt. in a couple of days because these type of mistakes usually self correct but to be sure, she would put in a request. Friday came & still no adjustment. I called again and the guy I spoke to said he sees the mistake and a request everyday that week for a correction. He told me it would be solved by Tuesday 4/21 Of course there was no correction by Tuesday so I called again & again was told that it usually self corrects and she would put in a new request and to check again on Friday. Well yesterday there was no adjustment so I went to my branch and even though the lobby is closed, I spoke to someone through the drive through who gave me his card, emailed me later in the day that he was working on it and would let me know after the weekend. HOW LONG DOES A BANK TAKE TO FIX THEIR SCREW UP?? WHAT IF THAT MONEY WAS MY RENT OR CAR PAYMENT? I'm about to quit this bank even though I am a long time customer with a lot of money on deposit might be time to go.

    27 weeks, 3 days and 2 hours
    Anonymous

    Trenton wicklund

    Us bank took half of my stimulus check due to a negative balance that occurred only because I lost my job during covid 19. I had never been negative not one time besides when I lost my job feb. 24th because of covid 19. This money was going to help me take care of my family and now us bank robbed me. I even closed the account cause I knew I used my account for my tax refund and the irs was going to use that information to deposit my stimulus with us bank. Instead of it being closed they have rules to where they were able to take the deposited check in the account. The other top 4 banks in the nation are changing their rules and giving people their money back. Us bank is the fifth biggest bank in the nation and they have not changed anything and are keeping the money meant to help me and my family during this pandemic. This isn't right and I'll never bank with them again. I loved us bank until they did this.

    28 weeks, 2 days and 4 hours
    Anonymous

    Cimex Control Pest Management

    I guess the funds have ran out for the loans available to small businesses. What disappoints me about this, is that MidFirst Bank who we use for our landscape business got us approved within days and funded within 24 hours. They truly stepped up for us and not only that, we have only been doing business with them for 1.5 years, while my relationship with US Bank goes back 15 years. We where thinking of having Encore Landscape potentially come join US Bank, but based on what transpired with the SBA loan, that will probably not be an option. I also never heard back about the LOC increase after submitting our personal Tax returns. Jacob's communication has been Phenomenal and that is greatly appreciated, he truly is a great asset to US Bank. I'm extremely disappointed in this, I had other banks that were willing to work with me but I believed my bank would back me up and now I'm left hanging. This is a huge blow to me and my business We will survive and thrive but this will surely make me re think my future relationship with US Bank Thanks

    28 weeks, 5 days and 9 hours
    Anonymous

    BB

    Presidents office

    On 4/3 we were one of the first small businesses that applied for the Payroll Protection Plan in the Seaside, Oregon branch of US Bank. Our small business is a 54-unit hotel that is owned by my brother and myself. We were told early on 4/3 that only sole proprietor businesses were the only applications they were accepting. We were told to come back on 4/6 and they would be accepting our application. Well 4/6 turned out to be 4/14 when they emailed us at closing time that we could make application. We submitted our app first thing on 4/15 in the AM. On TV at 4 PM the news reported that the Payroll Protection Plan would be out of money on 4/16. As a small business asking for a $91,000 to keep our employees on the payroll, the system did not work for our valued employees who have been with us for over a decade. Why???

    Bob Beebe, Owner 40 year customer of US Bank

    Seashore Inn 22 year customer of US Bank

    28 weeks, 6 days and 3 hours
    Anonymous

    Adam

    I have a satisfied customer of US Bank for many year. I had send the letter to US Bank at address 2312 Mormon Trek Blvd Iowa City, IA 52246 since 04/15/2019 until now I did not get response, this is not the right way to deal with customers. I will send my letter to the president Richard Davis, I hope I will get respone

    29 weeks, 2 days and 7 hours
    Anonymous

    JERRY PROCTOR

    US BANK HAS DUMB **** 'S WORKING FOR THEM.... THEY ARE TRYING TO RIP ME OFF FOR LATE FEES AND IT'S ALL THEIR FAULT.....YOU CAN'T REASON WITH THEM......MUST BE DEMS........THEY MAKE STUFF UP, LIE, BUT I CAUGHT THEM WITH THEIR OWN LETTERS THAT PROVE THEY ARE THEIVES.....G.PROCTOR

    38 weeks, 2 hours and 42 minutes
    Anonymous

    Jenny Jeffries

    I used the ATM of there's for my mother"who does not have much an needed food,food,an elder lady"Well it never gave her the money an the cashiers where so mean about it,one of them even laugh at her,saying nothing we can do about it...YOU THINK THEY WOULD HAVE HELPED HER SOME HOW.Maybe explain nicely who to call an how to do thing,but I still dont see where that is not theft;it took it off her card but never put out any money...THIS IS NOT RIGHT

    38 weeks, 1 day and 3 hours
    Anonymous

    Larry Carr

    Help! I am trying to get details on 18821 E. 22nd Pl Aurora , CO. 80011. I am a real estate broker and have worked REO properties including companies such as ITT Financial Services as well as numerous other banks and financial service companies. I would like to submit my resume' for the past 44 years in real estate. Larry Carr

    Carr & Co Realty (PHONE) (EMAIL2)

    39 weeks, 1 day and 6 hours
    Anonymous

    Joe

    D not use US Bank, don't care about services, give you the run around and will lie to you

    39 weeks, 5 days and 4 hours
    Anonymous

    Bobby Arvizu

    I have multiple accounts with U.S. Bankcorp. I am very frustrated and angry with the bank. I cannot talk to anyone at the corporate office. I keep getting the run-around and never get to talk to someone with an answer. I am getting ready to go and close all of my accounts.

    47 weeks, 4 days and 8 hours
    Anonymous

    glad to hear , of someone who cares enough to express, Truth.

    & disinfect neighborhood/s from it , exacerbating.

    if others can be of help, during slight spare time, just express,

    hopefully we will hear,/ read

    Thread
    47 weeks, 5 days and 2 hours
    Anonymous

    Joel A Reyes

    Gentlemen,

    US BANK owns a property at: 301 & 303 Harwood place, Santa Ana, CA 92701

    This property has been abandoned since 2003 and is now used by a gang in the city. The police has been unable to get rid of the squatters since it only takes them 30 minutes to wait for the police to leave the premises. We neighbors are directly affected because the gang steals from us and deals drugs bringing in drug users from other communities.

    One police officer has recommended that the neighborhood do a claim action civil law suit against the owners so the house can be cleaned up and the gang kicked out.

    This is the first and only notice I am giving you before I contact the Legal Aid society to take action against the owners. US BANK.

    I will also give notice to the city of Santa Ana.so they may choose to take over the property and demolish the broken down structure.

    1 year, 23 weeks and 2 days