• Verizon Communications, Inc

    Number of Employees
    194000
    Contact Name
    Lowell McAdam
    Related Terms
    MCI
    Related Terms
    WorldCom
    Related Terms
    Verizon Wireless
    Twitter ID
    Twitter ID
    Zip Code
    10007
    State
    NY
    Title
    Chairman and CEO
    City
    New York
    Street Address
    140 West St.
    Anonymous

    BOYCOTT VERIZON. PUT THEM OUT OF BUSINESS

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    13 weeks, 3 days and 2 hours
    Anonymous

    CEO needs to be fired

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    13 weeks, 3 days and 2 hours
    Anonymous

    Worst company ever invented

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    13 weeks, 3 days and 2 hours
    Anonymous

    GARBAGE. Verizon sucks

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    13 weeks, 3 days and 2 hours
    Anonymous

    Useless tech support morons

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    13 weeks, 3 days and 2 hours
    Anonymous

    Rats

    Thread
    13 weeks, 3 days and 2 hours
    Anonymous

    Idiots at the helm

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    13 weeks, 3 days and 2 hours
    Anonymous

    Worst company ever put on earth

    Thread
    13 weeks, 3 days and 2 hours
    Anonymous

    Verizon should be put to sleep

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    13 weeks, 3 days and 2 hours
    Anonymous

    Anonymous

    In VA -- since March the tower(not a mile from my house) continues to go down -- 2 weeks out of the month we are unable to make calls and use the internet.Verizon puts in a ticket - the tower works for a few weeks and then BAM goes down again and again!!!......I see you mention the attorney General -- Can they really do something about this..?

    Thread
    13 weeks, 5 days and 5 hours
    Anonymous

    dhp

    customer service is a nightmare. they are very high priced as well compared to the competition.but i guess there was always sufficient funds there to pay bill barr millions

    13 weeks, 5 days and 6 hours
    Anonymous

    Michelle

    This service is a joke !! I have wasted my two days of this week going back and forth I started to feel I should be the one getting paid. I couldn't preview ringtones or ringback tones purchased or not and I still can't. I've went through phone and deleted 90-95 percent of my apps which was suggested and nothing. I haven't even brought it up the myself and neighbors are having signal issues cause they can't fix the first problem.

    13 weeks, 6 days and 17 hours
    Anonymous

    (EMAIL)

    I simply want to commend your tech person today at the Emerson NJ (Bergen County) Russell is his name. He was extremely knowledgeable and personable it was my second visit and he fixed everything, in fact I made him brownies!!

    Thanks

    Mary Jane Sacco

    (PHONE)

    14 weeks, 2 days and 22 hours
    Anonymous

    Anthony, it's God Aweful. I don't know why we stay. My reports are going to the attorney General today.

    Thread
    14 weeks, 6 days and 7 hours
    Anonymous

    Brian

    I can't believe how many times a person has to call to get something so simple I have called the customer service center over 30 times over 45 day period & have had multiple reps tell me if I cannot fix it today I will certainly get back ahold of you by phone or email? It is pretty disappointed when you of had at least 5 different persons tell you they will get back in touch with you with absolutely nothing, no call no text no email, I expect I would get something in return but nothing, the reps at these call centers care nothing about your problems at all I can not get anything done with my problems at all, all Verizon cares about is the mighty dollar, I will be calling or emailing the corporate office about this issue.

    15 weeks, 7 hours and 22 minutes
    Anonymous

    Concerned Customer

    The service, representation, willful intrusion and bullying in San Antonio and Von Ormy in Texas are horrific. These immature employees are poor representatives making it bad for the employees that display character and integrity. The service truly stinks. Times are changing and nothing today is stable anymore. Don't think too highly of yourselves and company that God cannot bring you to your knees for mistreating. misrepresenting and having no core values when it comes to your customers. Stopped the unnecessary harassment of customers. You cannot coerced paying customers to comply to what your employees want them to buy instead of what the customer needs. Some of your employees are very nasty and vindictive especially here in San Antonio and the Von Ormy areas. The bullying has to stopped. If you are a reputable company...you need to investigate these informal complaints. Customers are the ones keeping ur company in business. I have been harassed frequently and I am fed up with some of your employees actions. I hope you will find a resolution because it can be resolved in other ways if necessary.

    15 weeks, 13 hours and 17 minutes
    Anonymous

    No name needed

    This is what happens when a corporation gets to be so large that they can get away with miss treating the customers that have made it so wealthy. I wish we had a government to stop organization like yours. Verizon has got to be one the worst in the world. I will never trust your service again.

    15 weeks, 3 days and 37 minutes
    Anonymous

    All Feed Up

    Awful customer service, another company should take all of your business old and new. You don't deserve our service and we don't deserve your bad treatment. Thanks for nothing. All Feed Up.

    15 weeks, 3 days and 3 hours
    Anonymous

    Judy Lewis

    Good Day, as a former customer service rep for many years, I cannot believe the lack of service I received most recently. I merely asked how much y bill would be if I made a few changes to my current package. The Rep, not listening indicated he needed to place an order to do so. Since when are your rep not trained to add and subtract services and provide customers with quotes with said changes.

    I still need a real person who is able to converse with me about changes I made need to make, not a robot reading from a script. And Yes, I am looking to make a big change away from Verizon who has gotten so big that they do not talk with customers any longer, SAD......

    15 weeks, 3 days and 6 hours
    Anonymous

    Moving on...

    Anonymous

    Yes, Verizon is the worst. My landline and internet was out of service for a year and they wanted me to pay full amount each month. Crazy. Closed my account after 39 years. I will be going elsewhere for services but will see them in civil court over bill. I think the Attorney Generals office should also be contacted because they never fixed the problem. Fraud.

    15 weeks, 5 days and 17 hours
    Anonymous

    Senor Citizen

    Tried to get home phone connect NBR ported to a newly installed FiOS landline. I am a senior citizen with some memory issues and after spending over 12 hours talking with different support reps the number still had not been ported. Every representative l talk to tells me something different. Without a doubt the worst customer service off any company. The executives in charge of customer service should be fired. Verizon wireless offers customer disservice not service as opposed the the land line representatives who are knowledgeable, helpful and speak English without an accent that is very hard to understand.

    15 weeks, 6 days and 2 hours
    Anonymous

    Brand new customer bought a hundred dollar phone and airtime and already trying to figure out how to get a refund

    16 weeks, 2 days and 14 hours
    Anonymous

    Unhappy with Verizon

    I called Verizon to cancel because I was paying too much. The rep gave me a price that I liked-so I stayed- and had my son port his #. just got the new bill..MORE THAN 2 TIMES WHAT I WAS TOLD IT WOULD BE!!! And you can't get anyone on the phone. WOW. I have been with them forever- I am done if it does not get fixed!

    16 weeks, 4 days and 3 hours
    Anonymous

    Anthony Fornabaio

    Worst support ever, nothing works , refuse to help, simply don't care at all, awful

    16 weeks, 5 days and 3 hours
    Anonymous

    jane frisa

    im a senior citizen i had a accident with the phone i need a phone for my doctors calls i wait 1 2 hours for a tech they were to send a phone today but didint after being with you for years im dropping your service other wireless companies are open to get help you have people working from home and thats a promblem because they are talking to family and ect

    17 weeks, 5 days and 1 hour