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Verizon Communications, Inc
Number of Employees194000Contact NameLowell McAdamRelated TermsMCIRelated TermsWorldComRelated TermsVerizon WirelessTwitter IDTwitter IDZip Code10007StateNYTitleChairman and CEOCityNew YorkStreet Address140 West St.PhoneAnonymous
BOYCOTT VERIZON. PUT THEM OUT OF BUSINESS
26 weeks, 5 days and 19 hoursAnonymous
CEO needs to be fired
26 weeks, 5 days and 19 hoursAnonymous
Worst company ever invented
26 weeks, 5 days and 19 hoursAnonymous
GARBAGE. Verizon sucks
26 weeks, 5 days and 19 hoursAnonymous
Useless tech support morons
26 weeks, 5 days and 19 hoursAnonymous
Rats
26 weeks, 5 days and 19 hoursAnonymous
Idiots at the helm
26 weeks, 5 days and 20 hoursAnonymous
Worst company ever put on earth
26 weeks, 5 days and 20 hoursAnonymous
Verizon should be put to sleep
26 weeks, 5 days and 20 hoursAnonymous
Anonymous
27 weeks, 23 hours and 12 minutes
In VA -- since March the tower(not a mile from my house) continues to go down -- 2 weeks out of the month we are unable to make calls and use the internet.Verizon puts in a ticket - the tower works for a few weeks and then BAM goes down again and again!!!......I see you mention the attorney General -- Can they really do something about this..?Anonymous
dhp
27 weeks, 1 day and 2 minutes
customer service is a nightmare. they are very high priced as well compared to the competition.but i guess there was always sufficient funds there to pay bill barr millionsAnonymous
Michelle
27 weeks, 2 days and 11 hours
This service is a joke !! I have wasted my two days of this week going back and forth I started to feel I should be the one getting paid. I couldn't preview ringtones or ringback tones purchased or not and I still can't. I've went through phone and deleted 90-95 percent of my apps which was suggested and nothing. I haven't even brought it up the myself and neighbors are having signal issues cause they can't fix the first problem.Anonymous
(EMAIL)
27 weeks, 5 days and 16 hours
I simply want to commend your tech person today at the Emerson NJ (Bergen County) Russell is his name. He was extremely knowledgeable and personable it was my second visit and he fixed everything, in fact I made him brownies!!
Thanks
Mary Jane Sacco
(PHONE)Anonymous
Anthony, it's God Aweful. I don't know why we stay. My reports are going to the attorney General today.
28 weeks, 2 days and 1 hourAnonymous
Brian
28 weeks, 3 days and 1 hour
I can't believe how many times a person has to call to get something so simple I have called the customer service center over 30 times over 45 day period & have had multiple reps tell me if I cannot fix it today I will certainly get back ahold of you by phone or email? It is pretty disappointed when you of had at least 5 different persons tell you they will get back in touch with you with absolutely nothing, no call no text no email, I expect I would get something in return but nothing, the reps at these call centers care nothing about your problems at all I can not get anything done with my problems at all, all Verizon cares about is the mighty dollar, I will be calling or emailing the corporate office about this issue.Anonymous
Concerned Customer
28 weeks, 3 days and 7 hours
The service, representation, willful intrusion and bullying in San Antonio and Von Ormy in Texas are horrific. These immature employees are poor representatives making it bad for the employees that display character and integrity. The service truly stinks. Times are changing and nothing today is stable anymore. Don't think too highly of yourselves and company that God cannot bring you to your knees for mistreating. misrepresenting and having no core values when it comes to your customers. Stopped the unnecessary harassment of customers. You cannot coerced paying customers to comply to what your employees want them to buy instead of what the customer needs. Some of your employees are very nasty and vindictive especially here in San Antonio and the Von Ormy areas. The bullying has to stopped. If you are a reputable company...you need to investigate these informal complaints. Customers are the ones keeping ur company in business. I have been harassed frequently and I am fed up with some of your employees actions. I hope you will find a resolution because it can be resolved in other ways if necessary.Anonymous
No name needed
28 weeks, 5 days and 18 hours
This is what happens when a corporation gets to be so large that they can get away with miss treating the customers that have made it so wealthy. I wish we had a government to stop organization like yours. Verizon has got to be one the worst in the world. I will never trust your service again.Anonymous
All Feed Up
28 weeks, 5 days and 21 hours
Awful customer service, another company should take all of your business old and new. You don't deserve our service and we don't deserve your bad treatment. Thanks for nothing. All Feed Up.Anonymous
Judy Lewis
28 weeks, 6 days and 10 minutes
Good Day, as a former customer service rep for many years, I cannot believe the lack of service I received most recently. I merely asked how much y bill would be if I made a few changes to my current package. The Rep, not listening indicated he needed to place an order to do so. Since when are your rep not trained to add and subtract services and provide customers with quotes with said changes.
I still need a real person who is able to converse with me about changes I made need to make, not a robot reading from a script. And Yes, I am looking to make a big change away from Verizon who has gotten so big that they do not talk with customers any longer, SAD......Anonymous
Moving on...
29 weeks, 1 day and 11 hours
Anonymous
Yes, Verizon is the worst. My landline and internet was out of service for a year and they wanted me to pay full amount each month. Crazy. Closed my account after 39 years. I will be going elsewhere for services but will see them in civil court over bill. I think the Attorney Generals office should also be contacted because they never fixed the problem. Fraud.Anonymous
Senor Citizen
29 weeks, 1 day and 20 hours
Tried to get home phone connect NBR ported to a newly installed FiOS landline. I am a senior citizen with some memory issues and after spending over 12 hours talking with different support reps the number still had not been ported. Every representative l talk to tells me something different. Without a doubt the worst customer service off any company. The executives in charge of customer service should be fired. Verizon wireless offers customer disservice not service as opposed the the land line representatives who are knowledgeable, helpful and speak English without an accent that is very hard to understand.Anonymous
Brand new customer bought a hundred dollar phone and airtime and already trying to figure out how to get a refund
29 weeks, 5 days and 8 hoursAnonymous
Unhappy with Verizon
29 weeks, 6 days and 21 hours
I called Verizon to cancel because I was paying too much. The rep gave me a price that I liked-so I stayed- and had my son port his #. just got the new bill..MORE THAN 2 TIMES WHAT I WAS TOLD IT WOULD BE!!! And you can't get anyone on the phone. WOW. I have been with them forever- I am done if it does not get fixed!Anonymous
Anthony Fornabaio
30 weeks, 20 hours and 54 minutes
Worst support ever, nothing works , refuse to help, simply don't care at all, awfulAnonymous
jane frisa
31 weeks, 19 hours and 1 minute
im a senior citizen i had a accident with the phone i need a phone for my doctors calls i wait 1 2 hours for a tech they were to send a phone today but didint after being with you for years im dropping your service other wireless companies are open to get help you have people working from home and thats a promblem because they are talking to family and ect