• Wells Fargo & Company

    Street Address
    420 Montgomery St.
    Contact Name
    John Stumpf
    Related Terms
    Wachovia
    Twitter ID
    Zip Code
    94163
    State
    CA
    Title
    Chairman, President and CEO
    City
    San Francisco
    Elijah S

    I have yet to receive randomly deposited funds into my checking account, it's a bit unsettling to keep logging in only to see my balance has not been replenished.

    1 day, 20 hours and 26 minutes
    Anonymous

    I had an issue with international wire transfer with WF who kept the money for 6 months and provide their "resolution' that they will not do any transfer or recall. I lost 2K. and it is a lot for me. It is a frauded bank ever. Just read the article below and stay away from this bank. January 1, 2019
    On Friday, Wells Fargo agreed to pay $575 million after investigations and lawsuits from all 50 states and the District of Columbia for account fraud and other illegal business practices. Utah will receive $10 million.
    Investigations started in 2016 after Wells Fargo admitted employees opened over 3.5 million fraudulent bank accounts in consumers' names, without their knowledge or consent. Further investigation revealed improper practices involving insurance, auto loans, financing, and mortgages.
    The Utah Attorney General's Office worked alongside the Division of Consumer Protection and 49 other attorneys general to reach an appropriate settlement. From the press release:
    "To date, this settlement represents the most significant engagement involving a national bank by state attorneys general acting without a federal law enforcement partner."
    Utah Attorney General Sean Reyes stated, "We appreciate the efforts Wells Fargo has made to address these important consumer issues. We all share the same goal: to enjoy a strong economy where consumers' privacy, choices, and funds are protected. To this end, the Division of Consumer Protection, our assistant AG's and sister-state Attorneys General acted with vigilance and I am grateful for their hard work."
    This settlement agreement follows previous settlements and fines paid by Wells Fargo. "This agreement underscores our serious commitment to making things right in regard to past issues as we work to build a better bank," said Tim Sloan, Chief Executive Officer and President of Wells Fargo, in Wells Fargo's press release.

    11 weeks, 19 hours and 41 minutes
    Anonymous

    WFB Banker Gabriel Garcia Positive Feedback!

    Good morning to everyone that work for the WFB Headquarters Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very wonderful day and yes always enjoy life ok smile. In ending I want to tell all of yous that a WFB Banker name Gabriel Garcia was so very very Professional Helpful and very Caring when I called in to have my WFB Checking Account Balance resolved the above took answered the Phone and took ownership and yes yes resolved my problem for me and yes I say JOB WELL DONE ok smile . Finally I say that Banker Gabriel Garcia is a very very Positive Role Model for all young and old Bankers that work for the WFB Banking Business ok smile. Now last of all I will always tell all my friends to go to the WFB to do Banking Business because all their staff members really know how to do very Good Business with all people young and old ok take care smile.

    Sincerely,

    Morris W Conway Jr

    20 weeks, 5 days and 20 hours
    Anonymous

    The bank is backed by the fed. You can't really lose your money.

    Thread
    20 weeks, 6 days and 15 hours
    Anonymous

    Very very upset.

    So I went to a bank branch today. They had a change shortage sign in the window. I went to deposit a large sum of cash as well as turn in a bunch of change. The teller told me we can't take change here. I looked at her with a questionable look. I asked her so you're refusing to take the USA federal currency? She said no we just don't have a counting machine and don't have the time to count it. You can put it into rolls and bring it back. I looked at her again and said no it's your job as a federally backed bank to the the government currency especially if you're claiming you don't have enough change. At this point I'm getting heated at this young women. She gave me different options to get my change turned into cash. I said again I pay you monthly fee for my account and you're denial of my right to deposit the government back form of currency because you say you can't count it???? I gave up handed her my bills and said please deposit this into my checking and handed her my debit card for account information. The teller then demanded Government id for less then 2,000 deposit stating she needed it to prove I was myself to prevent money laundering. At this point I'm about to lose my ****. I said the fact I'm putting money into my account with the card under the federal tracked amount after you just denied to take the rest of my money you must be joking??? I then shook my head threw my driver license into the window for her. She argued with me about why. I explained the law to her and what it was for. She just looked at me. I then asked her isn't there a photo attached to my account when you pull it up? She said yes. I said that for you to verify who the hell I am!!!! It also why they take photo copies of your ID when you open the account. Needless to say the bank is a joke. I'll be reporting the fact they denied taking US form of currency.

    20 weeks, 6 days and 15 hours
    Anonymous

    long time customer

    Dear WF business/marketing;

    The request for survey intro makes zero sense. You'll donate $2 up to $10,000? VERY POORLY worded! I belive you meant WF will donate $2 for each participant response up to $10,000? So many better writers out there who need work!!!

    "If you qualify and complete the survey, Wells Fargo will make a $2 donation to a selected charity, up to a total of $10,000 in 2020. If we exceed $10,000, the donation amount will instead be calculated based on the percentage of customers selecting any given charity listed at the end of the questionnaire. For example, if 20% of those who complete the survey vote for a certain charity, then we will donate $2,000 ($10,000 x 20%) to that charity in 2020."

    21 weeks, 16 hours and 35 minutes
    Anonymous

    I totally agree that Wells Fargo is a farce. They are by far the worst bank I have ever dealt with. I attempted to open two IRA accounts transferring the money from another company and Wells Fargo keeps stringing me along. It has been a month and no one gives a straight answer, nor return calls. they are just deplorable.

    How I was convinced to use them is beyond me. As soon as the money is finally in the accounts I will move them quickly to another bank. SHAME ON YOU Wells Fargo.

    21 weeks, 1 day and 20 hours
    Anonymous

    Never use the Wells Fargo branch at West Charleston and Cimarron-Las Vegas, Nevada

    I have never been treated so badly--the kid at the door kept telling me to stand on the yellow feet or he would not talk to me-told him I just wanted to make a credit card payment--needed a slip--he said they did not do that anymore--just kept yelling at me to stand on the yellow feet--I am closing my account and never going to a wells fargo again--J C Esperanza-

    21 weeks, 3 days and 40 minutes
    Anonymous

    disrespected customer of 45 years

    Never use the Wells Fargo branch at West Charleston and Cimarron-Las Vegas, Nevada

    I have never been treated so badly--the kid at the door kept telling me to stand on the yellow feet or he would not talk to me-told him I just wanted to make a credit card payment--needed a slip--he said they did not do that anymore--just kept yelling at me to stand on the yellow feet--I am closing my account and never going to a wells fargo again--J C Esperanza--jerkl

    21 weeks, 4 days and 11 hours
    Anonymous

    Horrifying company!!!! I have been getting someone's bank statements for 6 months. I am returning them marked return to sender does not live here. STOP sending here. I called today to fix this and they are so unintelligent the only answer they could give me was that there is nothing they can do. What an irresponsible company. They just send bank statements anywhere. No wonder accounts are ha;lll;;l

    21 weeks, 5 days and 4 hours
    Anonymous

    Barb Smit

    Horrifying company!!!! I have been getting someone's bank statements for 6 months. I am returning them marked return to sender does not live here. STOP sending here. I called today to fix this and they are so unintelligent the only answer they could give me was that there is nothing they can do. What an irresponsible company. They just send bank statements anywhere. No wonder accounts are hacked.

    21 weeks, 5 days and 19 hours
    Anonymous

    tony

    Wells Fargo has been taken over by China and there getting another us bank . these banks are no longer safe get you cash and run just wait . What is wells fargo next trick more fraud on there consumers .. uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

    22 weeks, 3 days and 2 hours
    Anonymous

    She was very pleasant, patient, knowledgeable, and capable. I was dealing with a mini-crisis and she could not have been more help in taking care of my banking needs.

    22 weeks, 3 days and 6 hours
    Anonymous

    Norm

    I was provided outstanding service from a Personal Online Banking support person named Daniela. She was very pleasant, patient, knowledgeable, and capable. I was dealing with a mini-crisis and she could not have been more help in taking care of my banking needs.

    22 weeks, 3 days and 20 hours
    Anonymous

    I've also been a customer for over 20 yrs. The incompetence is mind blowing. We have officially reached idiocrocy

    Thread
    22 weeks, 5 days and 16 hours
    Anonymous

    to mention Wells Fargo has filled Bankruptcy a few weeks back so be careful with any money you have in your accounts, I knew sometime ago that this was coming, very disorganized and too much messing around a the N. Scottsdale branc

    23 weeks, 1 day and 5 hours
    Anonymous

    J. Norris

    Forgot to mention Wells Fargo has filled Bankruptcy a few weeks back so be careful with any money you have in your accounts, I knew sometime ago that this was coming, very disorganized and too much messing around a the N. Scottsdale branch. Good luck to all.

    23 weeks, 1 day and 9 hours
    Anonymous

    J. Norris

    Scottsdale Rd. & Carefree Hwy, N. Scottsdale, AZ. , something really wrong with that branch, I will never use that branch and the manager Jose is completely incompetent , I will be withdrawing my money shortly , been a customer for over 20 years never had a problem with other branches only the N. Scottsdale branch.

    23 weeks, 1 day and 9 hours
    Anonymous

    ry upset, the Wells Fargo ATM machine was removed from Glendive Montana 59330, I have been a long time customer and If its not put back, I will need to find a different bank, I can't drive 100 miles for Wells Fargo

    Tina Jones / / /

    23 weeks, 6 days and 21 hours
    Anonymous

    Very upset, the Wells Fargo ATM machine was removed from Glendive Montana 59330, I have been a long time customer and If its not put back, I will need to find a different bank, I can't drive 100 miles for Wells Fargo

    Tina Jones

    23 weeks, 6 days and 21 hours
    Anonymous

    Annonymous

    If Wells fargo stops offering equal access to its banks, including but not limited to the NRA, I will stop my 40 years of banking with them. Banks should NOT BE POLITICAL, not matter what side they take.

    24 weeks, 2 hours and 29 minutes
    Anonymous

    e used to have Wells Fargo payroll at the end of the year we still hasn't received our W2 form and we've been trying to reach them no answer they say email us we email them no answer How do I get my W

    24 weeks, 2 days and 6 hours
    Anonymous

    Ace

    We used to have Wells Fargo payroll at the end of the year we still hasn't received our W2 form and we've been trying to reach them no answer they say email us we email them no answer How do I get my W2 form

    24 weeks, 2 days and 14 hours
    Anonymous

    fornia nurse in full uniform with my badge on with my infant child in a stroller standing in the heat! I asked the door lady if there is protocol for elderly people and those with very young children to avoid extended exposure being COVID-19 is peaking. NO Protocol! I asked for a bank manager Ani Oganesyan demeanor said it all before she even addressed my concerns. She didn't care about anything this black woman had to say. Once me and my 2 daughters got to the teller I realized I left my ID. Again I asked the manager if I can return and this time not have to wait in line for a 2nd time. She said NO. I'm never one to pull the race card but it was very clear the way I was spoken to and the level of respect I was given that the employees have extreme prejudices toward Blacks. Toluca Lake is a high income area full of educated people. I am very disappointed and offended by my Wells Fargo visit today! Training i

    24 weeks, 5 days and 8 hours
    Anonymous

    I am a California nurse in full uniform with my badge on with my infant child in a stroller standing in the heat! I asked the door lady if there is protocol for elderly people and those with very young children to avoid extended exposure being COVID-19 is peaking. NO Protocol! I asked for a bank manager Ani Oganesyan demeanor said it all before she even addressed my concerns. She didn't care about anything this black woman had to say. Once me and my 2 daughters got to the teller I realized I left my ID. Again I asked the manager if I can return and this time not have to wait in line for a 2nd time. She said NO. I'm never one to pull the race card but it was very clear the way I was spoken to and the level of respect I was given that the employees have extreme prejudices toward Blacks. Toluca Lake is a high income area full of educated people. I am very disappointed and offended by my Wells Fargo visit today! Training is needed!

    24 weeks, 5 days and 15 hours