• Windstream Corp

    Map
    Windstream Corp logo
    City
    Little Rock
    Country
    Pulaski
    Street Address
    4001 N Rodney Parham Rd
    Phone
    (501) 748-7000
    Number of Employees
    1288
    Contact Name
    Jeff Gardner
    Zip Code
    72212-2442
    Annual Sales
    497334000
    State
    AR
    SIC Code
    4813
    Web
    http://www.valortelecom.com
    Title
    CEO
     
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    Anonymous

    ou should be EMBARRASSED to be the CEO of a company that does not care about it's customers!!!!!!! No wonder your rating on here is less than 1. We've had a Windstream issue that has been going on for months. Can't get anyone to address it, and even corporate has not called me back. I filed a PUC complaint and we'll see if that lights a fire under anyone's behind. Unbelievable. Truly. If we had anothe

    20 weeks, 6 days and 10 hours
    Anonymous

    Wendy J.

    Hey Jeff, you should be EMBARRASSED to be the CEO of a company that does not care about it's customers!!!!!!! No wonder your rating on here is less than 1. We've had a Windstream issue that has been going on for months. Can't get anyone to address it, and even corporate has not called me back. I filed a PUC complaint and we'll see if that lights a fire under anyone's behind. Unbelievable. Truly. If we had another option believe me, we'd take it. And at this point we might just go to all cell phones. Every single person (and that is NO exaggeration) that I have come in contact with in your company has not returned calls!!! Wow! What is going on in there that you can't get your employees to care about customer service.

    20 weeks, 6 days and 11 hours
    Anonymous

    My name is John collini I have disabilities and can't pay for the bills especially when they are just thowing our ball prices I did fell out a Application to lower my bills and asked them to work with me so if you can work with me I'll be happy to keep you guys if not im not going to keep you I live in piedmont Missouri and I do have to say I'm not to happy with you guys

    21 weeks, 5 days and 8 hours
    Anonymous

    Wendy

    This company is AWFUL! They do not have any interest in customer service AT ALL! We have had an echo on our line for months, and I keep being told that they are working on it. We have lost many potential customers because they can't think straight when trying to leave a message due to the LOUD echo in their ear. Several times I called customer service to check on this issue and I'm told someone from Testing will call me back and they NEVER DO. As soon as Blue Ridge comes out our way (which will be soon) we are switching.

    21 weeks, 6 days and 12 hours
    Anonymous

    Service is terri

    22 weeks, 18 hours and 4 minutes
    Anonymous

    Service is terrible

    22 weeks, 1 day and 3 hours
    Anonymous

    I was told when I ordered my internet that I would have 15g speed and when they connected it it is like 6 . Said there was not enough service boxes and I had to share with my neighborhood. Slow poor

    22 weeks, 3 days and 16 hours
    Anonymous

    Sandra from Springville al

    I was told when I ordered my internet that I would have 15g speed and when they connected it it is like 6 . Said there was not enough service boxes and I had to share with my neighborhood. Slow poor service.

    22 weeks, 4 days and 15 hours
    Anonymous

    Ray LaPier

    Windstream has the worse so called customer service that I have ever "tried to contact". How do I get to speak with a person at Windstream who speaks English as a first language. Please provide me with an option concerning phone service. I am not surprised that your "rating" is less then 1/2 star.

    22 weeks, 6 days and 9 hours
    Anonymous

    Wind stream lies to there customers all of them then the supervisors

    24 weeks, 3 days and 7 hours
    Anonymous

    Wind stream lies to there customers all of them then the supervisors

    24 weeks, 3 days and 7 hours
    Anonymous

    (EMAIL)

    Wind stream lies to there customers all of them then the supervisors will lies too

    24 weeks, 3 days and 9 hours
    Anonymous

    WiFi since Friday ****. Out of town and did not know it was off until 7/21. Called and reported no WiFi on 7/21 and was told it will be 10 days before tech can get to me. I made them aware that I work from home on a computer and must have Wi-Fi for my job. This is unacceptable!!!! I am a single parent with 4 little ones that depend on my job to eat. It is essential that I have my Wi-Fi fixed so I can work from home and don'

    25 weeks, 18 hours and 20 minutes
    Anonymous

    Chula, GA

    No WiFi since Friday ****. Out of town and did not know it was off until 7/21. Called and reported no WiFi on 7/21 and was told it will be 10 days before tech can get to me. I made them aware that I work from home on a computer and must have Wi-Fi for my job. This is unacceptable!!!! I am a single parent with 4 little ones that depend on my job to eat. It is essential that I have my Wi-Fi fixed so I can work from home and don't risk losing my job!!!

    25 weeks, 1 day and 2 hours
    Anonymous

    er freaking sketchy that a van with blinking lights is coming to peoples houses and giving the freaking miniature phone books ...... I almost called the cops on them bc it's disrespectful..... do that **** during the day or in the morning not 10 pm at night where people could mistake them as a burglars because I'll be honest I didn't see their flashing lights at first .... just seen a van slowing down and st

    25 weeks, 6 days and 18 hours
    Anonymous

    er freaking sketchy that a van with blinking lights is coming to peoples houses and giving the freaking miniature phone books ...... I almost called the cops on them bc it's disrespectful..... do that **** during the day or in the morning not 10 pm at night where people could mistake them as a burglars because I'll be honest I didn't see their flashing lights at first .... just seen a van slowing down and st

    25 weeks, 6 days and 18 hours
    Anonymous

    Nope lee nope

    Soooooo I think it's super freaking sketchy that a van with blinking lights is coming to peoples houses and giving the freaking miniature phone books ...... I almost called the cops on them bc it's disrespectful..... do that **** during the day or in the morning not 10 pm at night where people could mistake them as a burglars because I'll be honest I didn't see their flashing lights at first .... just seen a van slowing down and stopped in front of my house! Again not cool!!!

    26 weeks, 1 hour and 58 minutes
    Anonymous

    Service with Windstream employee was not helpful.

    I will be changing phone service as soon as I can.

    I have had Windstream service since 4/2005.

    I will soon cancel this service altogether.

    Had cable tv service also at one time.

    Yesterday and today Windstream wanted my social security number to connect Direct TV.

    That does not make sense since you have all my information, and I have been with this company for 15 years. I will not give social security number since my vital personal information was already compromised before. Cannot trust telephone operators; one never knows what they do with social security numbers. It is too bad that we cannot trust any longer, and we live in a world that makes one suspicious.

    26 weeks, 9 hours and 44 minutes
    Anonymous

    someone at cooperate over my service being disconnected after u all took my payment on July 7th at 3.43pm an I'm not sure y it's disconnected again saying i broke the payment arrangment when I didnt do that an i can speak to

    26 weeks, 6 days and 9 hours
    Anonymous

    someone at cooperate over my service being disconnected after u all took my payment on July 7th at 3.43pm an I'm not sure y it's disconnected again saying i broke the payment arrangment when I didnt do that an i can speak to

    26 weeks, 6 days and 9 hours
    Anonymous

    someone at cooperate over my service being disconnected after u all took my payment on July 7th at 3.43pm an I'm not sure y it's disconnected again saying i broke the payment arrangment when I didnt do that an i can speak to

    26 weeks, 6 days and 9 hours
    Anonymous

    someone at cooperate over my service being disconnected after u all took my payment on July 7th at 3.43pm an I'm not sure y it's disconnected again saying i broke the payment arrangment when I didnt do that an i can speak to

    26 weeks, 6 days and 9 hours
    Anonymous

    someone at cooperate over my service being disconnected after u all took my payment on July 7th at 3.43pm an I'm not sure y it's disconnected again saying i broke the payment arrangment when I didnt do that an i can speak to

    26 weeks, 6 days and 9 hours
    Anonymous

    someone at cooperate over my service being disconnected after u all took my payment on July 7th at 3.43pm an I'm not sure y it's disconnected again saying i broke the payment arrangment when I didnt do that an i can speak to

    26 weeks, 6 days and 9 hours
    Anonymous

    Belinda (EMAIL)

    I need to speak to someone at cooperate over my service being disconnected after u all took my payment on July 7th at 3.43pm an I'm not sure y it's disconnected again saying i broke the payment arrangment when I didnt do that an i can speak to a manager cause she's not at work yet!!

    26 weeks, 6 days and 15 hours
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