I am extremely disappointed in your store. From the ridiculous policy of not removing doors to gain access to the location, to the substandard delivery people entrusted to do a good job, to what I'd call the worst customer service of any company I've ever dealt with. My delivery people would not hook up my dryer after I paid for installation, even suggesting I need a plumber to install a new valve. I did the install myself.
What an embarrassment it must be to be receiving a steady steam of negative comments, I guess collecting a paycheck after allowing your company to be run by such incompetence, is a biweekly big laugh at the dinner table huh?